CASE STUDY - Precast Concrete Moulds (value $220,000)
SITUATION
Large Precast Concrete manufacturer based in SE Queensland (For a project in Darwin)
TASK
Supply 14 Culvert moulds in a given tight time frame for a project in Darwin
ACTIONS
Obtain customers initial requirements
Prepare and submit quote
This project required working with the customers in house design draftsperson to determine finished product sizes and mould requirements
The projects major aim was to deliver the moulds one pair per week for 7 weeks
Due to the tight time frame other contractors needed to be commissioned.
This project also required manufacture options analysed and costed against each of to come up with the best technique to produce the mould to the quality and timelines needed
The customer send their QA people from Brisbane to inspect the moulds prior to delivery
The project went well and all deliveries were made on time
This project we needed to work closely with the Brisbane QA people, customer management based in Brisbane, customer management team based in Darwin, contractors suppling us parts and the transport company
RESULT
✓ Customer got a quality product at a competitive price
✓ Customer able to inspect in Toowoomba prior to transport to Darwin
✓ Deliveries on time and therefor customer could produce immediately the moulds arrival at Darwin site
✓ Hagan Machinery input added quality to the product ( straightness )
✓ Working together Hagan Machinery expertise and relationship with the customer grew